I’m new to the NDIS—can you help me apply?

I’m new to the NDIS Support Services Melbourne —can you help me apply? Yes. Our ARF + FCA Fast-Track service pairs you with a registered OT who completes your Functional Capacity Assessment and Access Request Form with you, face-to-face or via telehealth, for a capped $1,499. You’ll get a clear checklist, evidence summary and guidance on what happens next.

Which areas do you cover and how are services delivered?

Which areas do you cover and how are services delivered? We’re based at 9 Kraft Court, Broadmeadows VIC 3047 and support participants across Melbourne’s North & North-West. Most services are delivered in-home, in the community or at our centres, with telehealth available for suitable supports (e.g., assessments, reviews, coordination).

What supports do you provide—and can you handle high-intensity care?

What supports do you provide—and can you handle high-intensity care? Yes. Our service bundles include Daily Living, Life Skills & Transitions, Community & Participation, Transport, Employment Support, Support Coordination and High-Intensity & Clinical. We’re registered for Complex Bowel Care and Subcutaneous Injections, with Community Nursing being added.

How do Day Programmes work—can I try before I commit?

How do Day Programmes work—can I try before I commit? Day Programmes run in small groups with a goal-based timetable (e.g., cooking, fitness, art, local outings). Funding usually comes under NDIS Group/Centre-Based Activities (0136). Transport is available within our service area. You’re welcome to book a trial day to see if it’s the right fit.

How do I get started or refer a client?

I’m new to the NDIS—can you help me apply? Complete our Contact or Refer a Client form, or call 1300 228 311. We aim to respond within one business day to confirm details, discuss goals and set up intake. Referrers (GPs, Support Coordinators, NFPs) can securely upload documents; we’ll keep you updated with consent.

About GNCS

Learn who we are, our values and clinical governance, and the areas we serve from Broadmeadows VIC. Greater Northern Community Services.

Daily Living & Personal Care
Community Access & Day Programmes
High-Intensity & Clinical Supports
Accommodation & Tenancy
Support Coordination

Our Mission:

To deliver person-centred, culturally aware, and outcome-focused care that helps people build skills, confidence, and independence — one step at a time.

We’re committed to creating equal opportunities for people with disability and older Australians to thrive in their homes and communities, while ensuring every service we deliver meets the highest standards of safety, dignity, and accountability.

What We Do:

GNCS offers a full range of NDIS and aged care supports, including:

Daily Living & Personal Care
Helping participants manage routines with independence and dignity.
Community Access & Day Programmes
Encouraging connection, learning, and confidence through group and social activities.
High-Intensity & Clinical Supports
OT- and RN-supervised care for Complex Bowel Care, Subcutaneous Injections, and related clinical needs.
Accommodation & Tenancy
SDA guidance, tenancy support, and short- or medium-term stays (STA/MTA).
Support Coordination
Collaborative planning, reporting, and implementation support for participants and their coordinators.
Home Care Packages (Aged Care)
Flexible in-home assistance designed to keep older adults living safely and happily at home.

How We Work

Our approach is simple but structured:

Listen first – every support starts with understanding your goals, culture, and preferences.
Plan clearly – no jargon, just transparent steps and practical solutions.
Deliver consistently – with punctual visits, friendly staff, and clear progress notes.
Review regularly – to keep services aligned with your changing needs.

Our Team

Our team includes qualified support workers, registered nurses, occupational therapists, and coordinators — all backed by local management and quality assurance processes. Every staff member holds an NDIS Worker Screening Check, up-to-date training, and a commitment to ethical, person-centred care.

We’re proud to be a multicultural and multilingual team, reflecting the diverse communities we serve in Melbourne’s North.

Our Values

Respect: Every person’s story matters.
Communication: Clarity and transparency at every step.
Consistency: You’ll always know who’s coming and when.
Inclusion: We celebrate culture, identity, and individuality.
Quality: Safety and outcomes come first, always.